PRIVACY POLICY
Last Updated: 05 December 2025
Welcome to MAYRA FINE JEWELRY L.L.C S.O.C. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit mayra.ae.
By using our website, you agree to the practices described in this Privacy Policy.
- Who We Are
MAYRA FINE JEWELRY L.L.C S.O.C
Empire Heights A, Business Bay, Dubai, United Arab Emirates
Contact Email: [email protected]
This Privacy Policy covers the use of mayra.ae only.
- Information We Collect
We collect the following personal information when you use our website:
Personal Details
- Full name
- Email address
- Phone number
- Residential address
- Delivery details
Technical and Analytics Data
- Cookies
- Analytics data collected through Google Analytics and Meta Pixel
We do not store or process complete payment card details. Payments are securely handled through Stripe’s hosted fields, and sensitive card data is never stored on our servers.
- How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To deliver products through our delivery partners
- To provide customer support and respond to inquiries
- To manage your account on our website
- To send marketing emails or SMS messages with your consent
- To improve website performance, user experience, and product offerings through analytics
- Sharing Your Information
We share your information only with trusted third parties necessary to operate our business:
- Payment gateway: Stripe for secure transaction processing
- Analytics providers: Google Analytics, Meta Pixel
- Email and SMS platforms: Mailchimp for communication and marketing
These partners receive only the information required to perform their services.
We do not sell or trade your personal data to any third party.
- Data Storage and Security
Your data is stored on secure servers located in the United States.
We take appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or loss.
Data Retention
- Order records are kept permanently for business, warranty, and legal purposes
- Users may request deletion of their personal data at any time, except for information we are required to retain for legal or operational reasons
- Cookies
Our website uses cookies for the following purposes:
- Analytics to understand how users interact with the website
- Marketing to deliver relevant ads and measure campaign effectiveness
- Session management for login, checkout, and website functionality
You may disable cookies in your browser settings, but some features may not work properly.
- Your Rights
You have the right to:
- Request access to your personal information
- Edit or update your information
- Request deletion of your personal data
- Opt out of marketing emails or SMS messages at any time
To exercise these rights, contact us at [email protected].
- Minors
Our website is intended for users 16 years of age and older.
Users under 18 may browse the website, but purchases should be made with the consent or supervision of a parent or legal guardian.
We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will delete it promptly.
- Changes to This Policy
We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Continued use of the website after changes means you accept the updated policy.
- Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, contact us at: